SOREX Meet Terms of Use

1. Introduction

Welcome to SOREX Meet, an online meeting, video-conferencing, and virtual collaboration service provided by Techxon Innovation Limited (“Techxon,” “we,” “us,” or “our”) as part of the SOREX Suite.

These Terms of Use govern your access to and use of SOREX Meet, including its website, applications, meeting rooms, communication tools, and associated services.

By creating an account, joining a meeting, or using SOREX Meet, you agree to these Terms. If you do not agree, you must not use the service.

If you use SOREX Meet on behalf of an organization, you confirm that you are authorized to accept these Terms on its behalf.

2. Eligibility and User Accounts

You must have the legal capacity to enter into a binding agreement to use SOREX Meet. Where minors are permitted by applicable law, their use must be appropriately authorized and supervised.

You agree to:

• Provide accurate and up-to-date registration information.
• Maintain the confidentiality of your login credentials.
• Protect your account against unauthorized access.
• Notify us promptly if you suspect account compromise.
• Accept responsibility for activities carried out through your account, subject to applicable law.

We may suspend or restrict accounts where we reasonably suspect fraud, security threats, unlawful activity, or a breach of these Terms.

3. Description of Services

SOREX Meet may provide the following features, depending on your subscription, configuration, and available functionality:

• Online audio and video meetings.
• Meeting creation, scheduling, and invitations.
• Participant management and meeting access controls.
• Screen sharing and presentation tools.
• Text chat and collaboration features.
• Meeting links, waiting rooms, passwords, and host controls.
• Meeting recording and playback, where enabled.
• Administrative tools, usage reports, and organizational settings.
• Integrations with other SOREX Suite services or approved third-party services.

We may introduce, modify, or discontinue features to improve security, performance, or service quality, subject to applicable law and any binding contractual commitments.

4. Meeting Hosts and Participants

Meeting hosts are responsible for managing their meetings and configuring available security settings appropriately.

Hosts should:

• Invite only intended participants.
• Protect confidential meetings with suitable access controls.
• Inform participants when a meeting is recorded or transcribed.
• Obtain any consent required by applicable law before recording or sharing participant information.
• Ensure that meeting content is lawful and appropriate.
• Manage participant access, removal, and permissions where available.

Participants must respect the host's meeting rules, other participants' privacy, and applicable confidentiality obligations.

Meeting hosts and organizations may independently determine the purposes for which meeting recordings, chats, transcripts, and participant information are collected or used.

5. Acceptable Use

You must not use SOREX Meet to:

• Engage in unlawful, fraudulent, threatening, or abusive conduct.
• Harass, intimidate, impersonate, or unlawfully monitor another person.
• Share malware, malicious links, or harmful code.
• Access meetings, accounts, or systems without authorization.
• Disrupt meetings, overload infrastructure, or interfere with service operations.
• Record, distribute, or publish another person's communications unlawfully.
• Violate intellectual property, privacy, confidentiality, or other legal rights.
• Bypass access controls, security measures, usage limits, or subscription restrictions.
• Use the service to distribute spam or conduct deceptive activities.
• Reverse engineer or attempt to compromise the service except where such restrictions are prohibited by applicable law.

We may investigate suspected misuse and take proportionate action where necessary.

6. Subscriptions, Fees, and Payments

Certain features may require a paid subscription or an organizational license.

Where applicable:

• Pricing, billing periods, usage limits, and included features will be disclosed before purchase.
• You agree to pay the charges associated with your selected plan.
• Applicable taxes and third-party charges may apply.
• Subscription renewals, cancellations, refunds, and changes will be governed by the applicable purchase terms and mandatory consumer protection laws.
• Organizations are responsible for managing authorized users and their subscription entitlements.

We will communicate material changes to subscription prices or terms in accordance with applicable law and the relevant agreement.

7. Intellectual Property

Techxon and its licensors retain ownership of SOREX Meet, including its software, design, trademarks, branding, documentation, and underlying technology.

You receive a limited, non-exclusive, non-transferable, revocable right to use the service for its intended purpose, subject to these Terms.

You retain ownership of content you lawfully create or submit. You grant Techxon the limited rights necessary to host, transmit, process, display, and store that content solely to provide, secure, maintain, and support the service, in accordance with applicable agreements and our Privacy Policy.

You must have the rights and permissions necessary to share content with meeting participants.

8. Meeting Recordings and Content

Where recording or transcription functionality is available, users must comply with applicable recording, privacy, confidentiality, employment, and communications laws.

Hosts and organizations are responsible for determining whether recording is appropriate, informing participants, obtaining required permissions, and controlling access to recordings and transcripts.

Recordings and transcripts may contain personal, confidential, or commercially sensitive information. Users must not distribute them beyond authorized recipients without an appropriate legal basis or permission.

Availability, storage duration, downloading, and deletion of recordings may depend on the service configuration, organizational policies, subscription, and applicable retention requirements.

9. Privacy and Data Protection

Your use of SOREX Meet is subject to our Privacy Policy, which explains how personal information is collected, used, disclosed, stored, and protected.

Techxon will process personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Act 2023 and, where applicable, the UK GDPR and Data Protection Act 2018, USA Act, and globally.

Organizations using SOREX Meet may have additional responsibilities as data controllers for information processed through their meetings.

10. Service Availability and Security

We will take reasonable steps to maintain the availability, integrity, and security of SOREX Meet. However, uninterrupted access cannot be guaranteed.

The service may be temporarily unavailable due to maintenance, technical failures, network conditions, third-party service interruptions, cyber incidents, or events beyond our reasonable control.

You are responsible for maintaining a suitable internet connection, compatible devices, and appropriate security practices.

You should not rely on SOREX Meet as the sole means of communication for emergencies or situations requiring guaranteed availability.

11. Third-Party Services

SOREX Meet may integrate with or rely on third-party services, including cloud infrastructure, telecommunications, email, authentication, analytics, or scheduling providers.

Third-party services may be subject to separate terms and privacy policies. Techxon is not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law or contract.

12. Suspension and Termination

You may stop using SOREX Meet at any time. Account deletion or subscription cancellation may require additional steps.

We may suspend, restrict, or terminate access where reasonably necessary because of:

• A material breach of these Terms.
• Suspected fraud, unlawful conduct, or misuse.
• A serious security or operational risk.
• Non-payment of applicable charges.
• A legal or regulatory requirement.

Where reasonably practicable and legally permitted, we will provide notice and an opportunity to remedy the issue.

Following termination, access to meeting history, recordings, and other content may cease. Data will be retained or deleted in accordance with applicable retention obligations, the relevant subscription or organizational agreement, and our Privacy Policy.

13. Disclaimers and Limitation of Liability

To the extent permitted by law, SOREX Meet is provided on an “as available” basis. We do not guarantee that the service will be uninterrupted, error-free, or suitable for every specific purpose. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable statutory rights.

Subject to the foregoing, Techxon will not be liable for indirect or consequential losses arising from service interruptions, loss of connectivity, unauthorized user conduct, or third-party failures, except where such exclusion is prohibited by law.

You remain responsible for maintaining appropriate backups of important recordings, meeting notes, and other business-critical information.

14. Indemnity

To the extent permitted by applicable law, you are responsible for losses and claims arising from your unlawful use of SOREX Meet, your infringement of third-party rights, or your material breach of these Terms. This section does not impose liability where prohibited by law or displace responsibilities that cannot lawfully be transferred to you.

15. Changes to These Terms

We may update these Terms to reflect changes in our services, security practices, business operations, or legal requirements. Your continued use after the effective date constitutes acceptance where permitted by law.

If you disagree with a material change, you should discontinue use of the affected service.

16. Governing Law and Disputes

These Terms are subject to the laws applicable to the relevant contracting entity and the parties' relationship, without overriding mandatory consumer protection or data protection rights.

The parties should first attempt to resolve disputes through good-faith discussions. Where a dispute cannot be resolved, it may be referred to a court or other competent dispute-resolution body with jurisdiction.

17. Contact Information

For questions, complaints, or support concerning SOREX Meet, contact: